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Privacy Policy

Data Protection:

AN-X handles all information collected by this website in accordance with the Data Protection Act. Personal and financial details we collect are used only for the processing and delivering of any order you may place with us.

Online security and privacy policy

This website makes use of Cookies.

Cookies are small pieces of text created by websites and saved on your computer. Our cookies cannot harm your computer in any way and contain no personal or private information.

Web browsers usually have cookie support enabled as standard. If you prefer, cookie support can be disabled. However, you should be aware that this website will not work properly without cookie support enabled. You will not be able to login or purchase products without it.

The purpose of cookies on this website is to:

• Speed up the interaction between the user and the website.
• Allow the website to remember your registration so there is no need to login each time you view a page or add a product to your shopping basket.
  

Cookies may also be used to:

• Allow us to match special offers and promotions to your preferences or to avoid showing you promotions repeatedly.
• Compile anonymous, aggregated statistics that allow us to understand how users use our site. This helps us to improve the efficiency of our website for visitors and users.
  

This website may use two types of cookie:

• Session cookies - these are temporary cookies which only remain on your computer until you leave the website or close down your browser application.
• Persistent cookies - these remain on your computer until you either manually delete them or they expire after their pre-determined lifetime is over.

Collection of personal data

When you register for an account with us, we collect the following information:

• Your name
• Address
• Contact number
• Email address

If you place an order with us, we also collect your credit/debit card details to process the order payment.

These details are stored on a very secure data system which is accessed by nobody other than ourselves.

Other information we may store on our system includes:

• Any email correspondence you send us. This helps us keep track of any problems or concerns you may have.
• A list of your purchases so we can quickly identify any problems you may have with your order.

Use of personal data

Data we collect is also used in the following ways:

• To enable us to inform you of special offers, promotions or news that we feel may be of interest to you. This is only done where you have granted permission to receive this correspondence.
• Enabling us to contact you (and to ask for your permission to be included if we are planning any market research) so that we establish what you like or don't like about our products and service.
• Planning our future product purchases so as to try and meet your requirements going forward.
• Helping us to understand the shopping behaviour of our customers so that we can send you the most relevant information and not waste your time and our money.
• When necessary, sharing your information with credit reference or fraud detection agencies - at all times the information will be secure.

We regularly review this policy to ensure that we continue to comply with all the necessary regulations and give you the utmost confidence in the management of our data.

Credit Card Security

We protect the security of your information during transmission by using Secure Sockets Layer (SSL) software – the Industry standard technology for securing Credit Card data - which encrypts information transmitted from our website. Each credit card transaction is authorised and charged separately, so you will be required to input the entire number for all transactions. We are confident that no unauthorised person or organisation will be able to access the credit card information we record.